Guide

How to get paid on private construction work

Getting paid on commercial work comes down to three things done before the job starts: negotiating payment terms and retainage in the contract, calendaring your state's preliminary notice and lien deadlines, and billing accurately on the owner's cycle with complete documentation. Payment on private work is contractual rather than statutory in most respects, which means the leverage is in the contract and in lien rights — both of which are decided long before the first invoice.

Read the payment clauses first

Three clauses decide your cash position, and all three are negotiable more often than firms assume.

  • Payment timing — net terms, the billing cutoff date, and how long the owner has to approve a pay application
  • Pay-when-paid versus pay-if-paid — the first delays your payment, the second can shift the risk of owner nonpayment onto you; treatment varies by state and the difference is material
  • Retainage — the percentage withheld, whether it reduces after substantial completion, and what triggers release
  • Change order procedure — who authorizes work, in what form, and whether verbal direction is compensable
  • Conditional versus unconditional lien waivers, and what each one you sign actually gives up

Protect lien rights on day one

Mechanics lien rights are the strongest remedy available on private work, and in many states they depend on a preliminary notice served within a set number of days of first furnishing labor or materials. Miss that window and the remedy is gone regardless of the merits.

Deadlines, notice requirements, and who must be served differ by state, and the rules for subcontractors and suppliers differ from those for direct contractors. Calendar the dates for each project as it starts, and confirm the current requirements for the state the project sits in — this is an area to verify with counsel rather than to assume.

Bill the way they pay

Most commercial owners and general contractors run a monthly cycle with a hard cutoff. An application submitted a day late does not get paid late by a day — it gets paid in the next cycle, roughly thirty days later.

Submit complete packages: the pay application in their format, an updated schedule of values, backup for stored materials, certified payroll if required, lien waivers from your own subs and suppliers, and updated insurance certificates. Incomplete packages are the most common self-inflicted cause of slow payment.

Document changes as they happen

Unpaid change order work is where margin disappears on commercial projects. Direction given verbally in the field, performed immediately, and papered a month later is the pattern that produces disputes.

The habit that prevents it: written confirmation of any direction the same day, with a price or a statement that pricing will follow, sent to the person who can authorize it. Daily reports, photographs, and a delay log cost little to keep and decide who is believed later.

Escalate on a schedule, not on frustration

Set internal trigger points — a reminder the day after terms expire, a call to the project manager at fifteen days past, a written notice under the contract's payment provisions at thirty, and a decision about notices or suspension rights at the point your contract and state law allow it.

A predictable, documented escalation ladder gets invoices paid without damaging relationships. Waiting three months and then sending a lawyer damages both.

Or pick better projects

Payment risk is a selection problem as much as a collections problem. Owner and developer track record, project financing, and general contractor payment history are all knowable before you bid, and they belong in the bid/no-bid score.

Last reviewed September 2026

How Hank automates this

Hank keeps the record of each pursuit in one place — the project, the owner and general contractor, the contacts, and your own documents and correspondence in your knowledge base — so the payment history behind a buyer is visible the next time their name comes up on a bid.

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